Contact

You can reach me directly by email at support@danielsteman.com.

When you get in touch, it helps if you can include:

What you were trying to do
What you expected to happen
What actually happened (including any error message)
Your browser and device (for example: “Chrome on macOS”)

Quick troubleshooting

Refresh the page and try the action again.
If activities are missing, try disconnecting and reconnecting your account, then wait a few moments and reload.
Check that your browser is online and that any content blockers are not blocking the app.
If you see a message about authorization or credentials, try reconnecting your account from the home page.

FAQs

Why don’t I see my latest activities?

Activities may take a short time to appear. Try refreshing the page. If they still don’t show up, disconnect and reconnect your account and then reload the home page.

Why does the plan view show “Not started” for all weeks?

This usually means no runs from your connected account fall within the dates of the current plan. You can switch to example data on the plan page to preview how the view will look once training runs are recorded.

I connected my account but now I see an authorization error.

Authorization can expire over time or if permissions change. Visit the home page and use the connect button again to refresh access, then try your action once more.